How we collect and use information

This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices available to you when using GlossaryPage, a product owned and operated by Papercurtain LLC (“Company”). In these Terms, references to “Company,” “we,” “us,” or “our” mean Papercurtain LLC.

Last updated

July 16, 2026

By using the Service, you acknowledge that your information will be handled as described in this Privacy Policy.

1. Information We Collect

Account information such as your name, email address, and password.
Company and workspace information you provide in the dashboard.
Content you submit, including keywords, FAQ drafts, tags, and settings.
Usage data such as device information, browser details, IP address, and log activity.
Support communications and other information you send to us directly.

2. How We Use Information

Provide, operate, and maintain the Service.
Create and manage your account and workspace.
Generate, review, publish, and improve FAQ content.
Communicate with you about your account, support, and product updates.
Protect the Service from abuse, fraud, and security incidents.

3. How We Share Information

We share information only when needed to run the Service, support our business, or comply with law. This may include trusted service providers that help us host the platform, send messages, monitor errors, generate content, or store data. We may also disclose information if required by law, to enforce our rights, or to protect users and the Service.

4. Data Storage and Location

Customer data is currently stored in the United States. If our data storage or processing arrangements change, we will update this Privacy Policy accordingly.

5. Data Retention and Deletion

We retain personal information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your user data and account data by contacting us through the contact page or support channel provided in your account dashboard. We may retain limited information where required by law or for legitimate business purposes such as fraud prevention and recordkeeping.

6. Cookies and Similar Technologies

We may use cookies and similar technologies for authentication, session management, analytics, security, and site functionality. You can manage cookies through your browser settings, although some features may not work properly if cookies are disabled.

7. Security

We use reasonable administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Children’s Privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

9. Your Choices and Rights

Depending on where you live, you may have rights to access, correct, delete, or limit the use of your personal information. You can also update certain account details in the dashboard or contact us for help with your request.

10. Third-Party Services

The Service relies on third-party providers for hosting, database services, monitoring, email, messaging, and content generation. Those providers may process data on our behalf under their own terms and privacy practices.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the effective date. Your continued use of the Service after an update means you accept the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or want to request deletion of your data, contact us through the contact page or the support channel listed in your account dashboard.